tag:blogger.com,1999:blog-6550515326326288148.post5592540887991656780..comments2024-02-24T01:52:05.892-07:00Comments on BrownEyedCowgirl: Well That Was FrustratingBrownEyed Cowgirlhttp://www.blogger.com/profile/03610547057139295854noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-6550515326326288148.post-53773561084288588482011-04-05T22:10:49.032-06:002011-04-05T22:10:49.032-06:00Glad to know you heard from the vet, if I were you...Glad to know you heard from the vet, if I were you I wouldn't hesitate to let him know how unprofessional his office person/people are. Sure everyone has a bad day but it sounds like she was having two in a row... which to me means she needs a tune up on how to handle clients.<br />I "fired" my small animal vet many years ago when his office staff was consistently bitchy. Last straw was a young cat of mine seizuring and she said "well we close in an hour so can't fit you in" I called a vet office that I had never been to and had no references for and explained the situation the same way. They said "we close in 5 minutes, how soon can you be here we'll wait for you"<br />I switched ALL my small animals to that vet.<br />(Cat turned out okay but it was close)<br /><br />Some office staff think that if the vet they work for has a really good rep that they (office staff) can be less than pleasant because we'll suck it up to use The Great Vet.cdncowgirlhttps://www.blogger.com/profile/09055181472294995601noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-28853007556332606032011-04-05T14:56:55.716-06:002011-04-05T14:56:55.716-06:00I understand being late or having to reschedule an...I understand being late or having to reschedule an appointment, but a phone call is the decent and professional thing to do. I'd be really upset too!<br /><br />Handy how they found your number the next morning, though!in2paintshttps://www.blogger.com/profile/15721328264615241612noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-80519878433035670022011-04-05T14:39:59.686-06:002011-04-05T14:39:59.686-06:00I guess you can't really blame the vet for his...I guess you can't really blame the vet for his office help screwing up unless they continue and he puts up with it.<br /><br />I'm a little more forgiving with a good vet or farrier just because sometimes replacement alernatives aren't all that good.Rising Rainbowhttps://www.blogger.com/profile/04239592070775412669noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-51428681414535383662011-04-05T12:54:16.524-06:002011-04-05T12:54:16.524-06:00Vet called me personally this morning to apologize...Vet called me personally this morning to apologize and reschedule, when he put me on with his receptionist, she acted like it was MY fault they couldn't find my number yesterday and was snotty. I hung up on her.<br /><br />Vet called me back, apologized again and told me he would be here at 7:30am tomorrow. Since he lives next door...don't think I won't chase him down if he tries to head the other direction. LOL<br /><br />The darned thing of it is...he is one of the 3 best equine vets in this area. I have the number to one of the other ones...just in case. But this attitude is VERY unlike this vet. Actually, it wasn't HIS attitude...it was his office help's...You know...the ones who couldn't find my number? LOL<br /><br />Good help is hard to find these days...and I swear people's phone etiquette is in the toilet.BrownEyed Cowgirlhttps://www.blogger.com/profile/03610547057139295854noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-42871248418197273932011-04-05T11:48:50.500-06:002011-04-05T11:48:50.500-06:00Well dangitall... now that our comsystems are back...Well dangitall... now that our comsystems are back up and running here, I was hoping to get to see some rads today. <br /><br />Oh well. Rub that rotten filly from me and tell her to be a good girl for when the vet does show up!!Mrs. Momhttps://www.blogger.com/profile/15269132012512166439noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-29097212594170588312011-04-05T11:30:36.037-06:002011-04-05T11:30:36.037-06:00I used to have a farrier like that. We know they a...I used to have a farrier like that. We know they are always late or may be late- its a given... but when it started being an hour, two hours or he never showed up- well time to move on. <br /><br />One word to describe the man- unreliable. Great work when he showed up, but unreliable as to whether he did or not.<br /><br />Our new farrier is great and we usually end up being his first appointment of the day. Fine by me, I will gladly have coffee waiting.Cut-N-Jumphttps://www.blogger.com/profile/10355349642284506192noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-56991852933782856772011-04-05T10:36:56.888-06:002011-04-05T10:36:56.888-06:00Oooooh totally agree! I am infinitely patient, as...Oooooh totally agree! I am infinitely patient, as long as <i>somebody bothers to tell me.</i> If I'm paying you for something, don't you dare stand me up! I bet even a "sorry the vet is running late and we don't know when he'll arrive" would've made it ok with you.Funderhttps://www.blogger.com/profile/06358687366401205336noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-87931201807785839142011-04-05T10:16:49.695-06:002011-04-05T10:16:49.695-06:00My vet is late on and off, but I ALWAYS get a call...My vet is late on and off, but I ALWAYS get a call!!! I woul d be pissed tooSherry Sikstromhttps://www.blogger.com/profile/15739108723318002627noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-68750466337998788532011-04-05T09:08:54.197-06:002011-04-05T09:08:54.197-06:00We have a great vet, but it's a bit of a drive...We have a great vet, but it's a bit of a drive for him. Last time he was late for an appointment (which is very rare) he called to let us know he'd be late and when he got to the livery he was all torn up - he'd had to put a horse down because of tetanus. I'm not sure which upset him more - putting the horse down, or doing it for something that could have been vaccinated for.GunDivahttps://www.blogger.com/profile/02965363044411500380noreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-90099755831311176542011-04-05T06:37:21.613-06:002011-04-05T06:37:21.613-06:00Late/no show is understandable in some circumstanc...Late/no show is understandable in some circumstances, but no call is a very poor indicator of how seriously a vet takes the job. No respect for my time will get someone fired as either a client or a service provider.<br /><br />Anxious to hear about Beretta!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6550515326326288148.post-66840403032820411912011-04-05T06:35:21.630-06:002011-04-05T06:35:21.630-06:00Hope all is well this morning!Hope all is well this morning!SunnySDhttps://www.blogger.com/profile/07591623033468632399noreply@blogger.com